The International Diabetes Federation’s World Congress is on this week and I am en route to Busan, South Korea for a very busy few days.

Two years ago, when I was invited to chair the Living with Diabetes (LWD) stream at the Congress, I said yes without hesitating. I had been deputy Chair for the previous Congress and loved working together with Manny Hernandez who was leading the stream. I hoped that we would be able to put together a programme as strong as we saw in Abu Dhabi in 2017, as well as introducing lots of new speakers, new topics and elevating the voice of people living with diabetes. The LWD organising committee has been a dream to work with, and together with Sana Ajmal, Elizabeth Snouffer and Pei Yan Heng we have brought together a program that I am so proud of.

I would be lying if I said that the problems that have been overshadowing the IDF over the last few years hadn’t been front of mind at times. In fact, I often wondered if we would actually all be congregating in Busan. There were times I expected to wake up in the morning to an email announcing the Congress had been cancelled and that all our hard work had been for nothing.

But, here we are, just 24 hours out from the opening ceremony, and Busan is already starting to fill with diabetes healthcare professionals and researchers. And a whole lot of wonderful diabetes advocates who will be sharing their stories of living with diabetes. I can’t wait to get there and to see and hear just what they have to say on the stage at the BEXCO conference centre.

This Congress is the only international diabetes meeting that has a stream dedicated to the lived experience. We are given equal billing with other streams and the same funding to fly in speakers from around the world. I am thrilled that we have this stream, but my only regret is that there is not more integration of that PWD voice in other streams.

So, here is my hope – and plea – to anyone and everyone at the Congress: Make time to go to hear the speakers in the LWD stream. They are a reminder of why you do what you do. There will be stories of incredible hope, adversity and brilliance. There will be tears, and humour in there too, because sometimes, laughing (along with insulin) really is the best medicine.

Thanks to everyone who has made the long trek to Busan (it’s really not the most direct place to get to!), and prepared to share their story and experiences. There will be opportunities to follow along from home – the hashtag is #IDF2019, and some sessions are likely to be streamed live by those in the audience. Please do participate in the conversation from wherever you are. I’ll see you from Busan!

With Diabetes Awareness Month two thirds over, I was thrilled to find just what I needed engraved into the footpath outside my favourite local cafe. It’s what I’m living with and for.

My dear friends with diabetes, let’s be gentle to ourselves. Ten days to go…


Shortbread with Smarties. (Time lapse at end of post.)

Every Sunday, I spend an hour or so doing one of my favourite things. I bake cookies, cakes, brownies or anything else that takes my fancy. I make a time lapse video of it and then share it to my Instagram and Facebook, along with some photos of the delicious finished product and the hashtag #AndOnSundaysWeBake. My friends and family frequently comment on my creations. Some ask for recipes; some ask if they can have some delivered to them; some are perplexed as to why I feel the need to add veggies to my cakes. (The answer is THIS ZUCCHINI BREAD RECIPE!!!!)

The other day, someone who had just started following me on Instagram asked me if these baked goods are my guilty pleasure.

‘Of course not,’ I said to them shaking my head. ‘Why should I feel guilty?’

‘Because they have sugar in them. And butter. Lots of carbs and fat. And you have diabetes. I thought you would steer clear of those kinds of foods.’

I sighed and thought that I could explain how as long as I cover the carbs with insulin, I am dealing with the diabetes side of things. And how I try to eat a balanced diet which mostly is made up of freshly cooked meals containing protein, in season vegetables and some carbs. I thought I could point to how I generally follow a low-ish carb diet because that works for me, and that my weekend (and week day too at times!) baking is a fabulous way for me to de-stress, and feel creative. I was going to point to how there is no such thing as a ‘diabetic diet’ and that people with diabetes can eat whatever we want and that it’s kinda not okay to ask us about what we are eating because it’s none of anyone else’s business. I started to tally up what I’d eaten for the day to highlight just how healthful my day’s food had been (so far) and was going to explain how I would be eating sashimi for lunch, and that has no carbs.

But instead, I just said ‘I don’t do guilty when it comes to food. And I try really hard not to do guilty when it comes to diabetes. Suggesting that we should feel guilty or shame when we eat something delicious that we enjoy – whether or not we’ve made it ourselves – just feeds into bullshit diet culture. My moral value has nothing to do with what I put in my mouth, or restricting food groups, or my weight.

‘So, to answer your question: No. What I bake on Sundays is not my guilty pleasure. But I do take great pleasure in baking and sharing the spoils with friends and family. And eating them. Because I am an amazing baker, and they taste absolutely delicious. Pleasure? You bet. Guilty? No fucking way!’


My go to ‘smash diet culture’ SoMe sites are BodyPosiBetes and Feel Good Eating. Follow them for no-nonsense, no bullshit, no-diet-culture brilliance.

Happy World Diabetes Day to you all. This year, the IDF is building on last year’s theme about diabetes and the family.

I wrote this last year, which explained how my diabetes family extends beyond my immediate family. It includes my friends living with diabetes – the diabetes tribe that I found and love so hard. I know that without them, there is no way that I would be living the diabetes life I have now. This tribe of PWD is spread across the globe, but is literally at my fingertips anytime I need them. A day does not go by when we are not messaging about the saucy goings on in the diabetes world.


Everyone’s diabetes family looks different. While for some it is their partner, kids, parents and extended family, for others it may include their friends, healthcare team, local diabetes organisation or next-door neighbour. You do you when finding your tribe! Here’s a collage of just some of the tribe I’ve been lucky enough to see this year.

The greatest thing my own tiny little family unit – Aaron and the kidlet – have done for me with my diabetes is to let me do it my way. Aaron was there the moment I was diagnosed, and not once in the last twenty-one years has he tried to make diabetes about him. He will never know how grateful I am for that. Those middle of the night hypos where he was awake alongside me, toasting bread or pouring juice, or the hospital visits or the days interrupted by misbehaving glucose levels were done with not a single mention of how he has been impacted by my diabetes. I never heard him say how exhausted he was the morning after a particularly wakeful night, or how my diabetes has affected him.

But perhaps the greatest support that my family has given me is never making me feel limited by diabetes. Building independence when living with a chronic health condition isn’t only something that is relevant to children and adolescence. Last night, I slept alone in a hotel room and didn’t for a moment feel fear because of my diabetes. I travel the world alone for work – jump on long haul flights, spend twenty-hour days at conferences and day-long meetings – and I do that with complete and utter confidence that I can manage my diabetes alone.

I hear others with diabetes say that their loved ones are worried and fearful when they are away from them, and that in turn makes them feel nervous. I hear of struggles of how to share CGM data constructively and how much others get to be involved in the PWD’s diabetes life. It’s a delicate dance we do here, and Aaron and the kidlet have always been led by what I need. And what I need is not to feel fragile or as though I could break at any moment if they are not there.

I love that they don’t limit me in any way because of my diabetes. And I love that they trust me enough to know that I will reach out when I need to, and that when they ask and ask and ask, all that does is make me feel like a burden. And I love that they never, ever make diabetes about them.

So, they’re the stories that I’m looking for today – the stories of people with diabetes, showing how they have been supported to do their very best. And at the same time, I’m sending a thank you out to these two for supporting me in exactly the way I need.

My people

Something flashed across one of my social media feeds the other day, and, had I been in a Looney Tunes cartoon, smoke would have come from my fingers as I screeched to a holt, scrolling back until I found it.

It said this:

Now, I generally hate stupid memes and inspirational quotes. In fact, if it’s not coming from Effin’ Birds, I rarely even pause to read the words.

But this one has had me thinking for a few days, because just a couple of weeks ago, someone on Twitter commented that my tweets were filled with angry emotion and that I should try to fix that. Now, three things: 1. This guy was an anti-vaxxer so he can go get fucked; 2. I wasangry because as well as saying that vaccines are unsafe (lie number 1), he was also claiming that type 1 diabetes doesn’t exist (lie number 2); and 3. I do not take well to being tone policed.

I do come across at times as being angry. But actually, a lot of times there is something more behind my anger. A lot more behind it.

When people see anger, it is the manifestation of 21 years of living with diabetes and 18 years of working in diabetes, and the experiences that have cut to the bone. For me personally, there have been such hurtful and damaging times where the result was for me to head so far underground with my diabetes that I thought I would never recover enough to dare to seek help again. I have heard those experiences mirrored in others’ stories, which we share to gather support and strength from each other. Sometimes, when we speak of our stories, the emotion that comes out appears to be anger. But often, it is actually grief.

When I see HCPs behaving badly online, I think about the times that this happened directly to me and how I felt in the moment, and in the hours and days afterwards. I think about how long it took for me to accept diabetes because it was introduced to me under veils of threats of the horrors I had ahead of me if I dared stray from the demands being placed on me.

All tied up amongst the angry confidence you see is a mess of other emotions, and when I stop and look, which I don’t really like to do, it is undeniable that grief is ever present. I grieve the life I had before diabetes, because even though it was over 21 years ago, I can still remember it. I remember the freedom and spontaneity that came with simply not having to think about glucose levels, carb counts and all the other things that diabetes requires. I grieve the times I didn’t need to think about my mortality. At almost 46, it’s one thing to think about getting older and dying. At twenty-four it was a mind-fuck I didn’t know how to manage.

I grieve the impact diabetes has had on my fertility, which is intrinsically connected to the grief of miscarriages. The anger that I feel about those experiences is especially strong here, but so is the grief, and to be honest, I’m not sure where one stops and the other one starts.

I feel grief for how diabetes has clouded the way my kid has grown up. A mum with diabetes may be the only mum she knows, but she has been forced to understand that sometimes she comes second to diabetes. That grief is tied up with sadness, as well as anger for robbing her of not needing to know what it’s like living alongside diabetes.

Grief is heavy. It weighs me down and has the ability to engulf me in darkness. I feel guilty when it overtakes me, because, didn’t you know, we’re meant to be superheroes. Positive, enthusiastic, shiny superheroes. People with diabetes are football legends, movie stars, marathon runners and we’re not meant to allow it to limit or overwhelm us. I feel guilty for feeling this way when my diabetes life is comparatively easy – access (to care, technology medications), affordability, health literacy are all challenges I don’t have. And yet, I still grieve that it is part of my life.

If I, or other people with diabetes, appear angry, we probably have reason to. But please consider what is behind that anger. I have learnt to sit with my anger comfortably and painfully in equal measure. And I have also come to understand it is rarely there alone.

All diabetes sucks. That is, in my opinion, just the way that diabetes is. No type of diabetes is better or worse than another; no-one has the ‘bad’ type (because, seriously, there is no ‘good’ type!). No one asks to get diabetes, and when diagnosed, we all need adequate care, support and access to the right treatment, therapies and technologies.

Hopefully, we are all on the same page so far.

As it turns out, diabetes doesn’t discriminate. You can be poor, rich, thin, fat, old, young, smart, not-so smart, run marathons, spend all day binge-watching Netflix, vegan, carnivore, Gryffindor, Slytherin, Hufflepuff or Ravenclaw. Doesn’t matter. Those handing out diabetes cards don’t care. Sure, there are some non-modifiable risk factors that put you at an increased change of getting diabetes, but even then, there are no guarantees.

It’s a wild card condition and it’s crap all around if that’s the card you’re dealt.

Sure, there are differences between the (many, many, many) different types of diabetes. I believe that we should all have a complete and utter picture of our own diabetes diagnosis – we should know which type we have, understand all treatment options available and be supported in whatever we choose to manage best our diabetes. While I don’t, and will never, subscribe to the idea of changing the name of type 1 diabetes, I do believe that people have a right to know which condition they have, because a diagnosis of a particular type comes with other health implications.

But for all the differences, there are a shit load of similarities, and that’s what I am for on World Diabetes Day this year.

I’m for access to care

I don’t care what kind of diabetes you have; you absolutely do deserve to receive care that provides you with current, evidence-based information, targeted to your own diabetes management. I’m for being able to choose the right healthcare professional for you, in the setting that works best.

I’m for the right diabetes technology for the right person at the right time

Diabetes technology is not the be all, end all and won’t eliminate all diabetes burden. But it is a useful management tool, and I support the right to all people with diabetes being informed and able to access the technology that works best for them. I’m for HCPs understanding that there is no one size fits all when it comes to tech, and to them not being the gatekeepers to the tech we want to use.

I’m for user-led innovation

#WeAreNotWaiting for a reason. No one appreciates just what we need from our technology like those of us using it and that is why the DIY diabetes movement is gaining momentum every day. We don’t need anyone to approve what we do, we just need our HCPs to support our choice.

I’m for kindness in diabetes care

Regardless of the type of diabetes, everyone should be treated respectfully, kindly and without bias. I’m for healthcare professionals who work with us to do our best, who understand how challenging diabetes is and acknowledge our efforts, and are allies.

I’m for no judgement

No one should be judged because they have diabetes. I don’t care what kind of diabetes you have; no one deserves to be blamed or shamed for it, or for what comes after a diagnosis. If you have type 2 diabetes, you didn’t bring that on yourself, any more than a person with any type of diabetes brought on any diabetes-related complications.

I’m for funding research

Research is critical when it comes to helping us live longer, better, happier lives with diabetes and there are simply not enough research funds dedicated to diabetes. Research should be all encompassing, considering all aspects of life with diabetes, including (or maybe even especially) the emotional and behavioural side of life with diabetes.

I’m for mental health support

Diabetes is not just about numbers and everyone with diabetes should be offered and able to access a psychologist if they need or want it. Feeling overwhelmed, burnt out, over it, unable to cope, miserable, grief or anger about diabetes is perfectly normal, but you need a way to understand it, and help you live with those feelings. It’s impossible to do it alone.

I’m for peer support

Peer support is a brilliant and can be one of the most useful ways to help us live well with diabetes. It should be available to anyone who wants it. Finding your tribe can be difficult, so understanding where to look, and how to connect is important.

I’m for being united

Yes – there are different types of diabetes and it’s okay to identify as having a specific type. I have type 1 diabetes – that’s my reality. But defending one type, by throwing under the bus is not okay. We can have conversations about the different diabetes without doing that. This is often really evident in the online community, including by some HCPs who actually add to diabetes stigma in the way they jump on the Daily Mail/Channel 10 news/annoying shock jock when they say something completely wrong about diabetes. (Really. When a crappy shock jock makes some comment about people with diabetes just needing to eat better and be more active, responding with ‘Please specify that you mean type 2’ only perpetuates the myth that type 2 diabetes is all about lifestyle. You are adding to the stigma when you do that.)

We can all have a focus, and no one needs to be told what they should be advocating for. Just don’t do it to the detriment of a different type.

I’m for accurate reporting of diabetes

So, further to my previous point: Media, do better. Really. Stop the stigma; stop the sensationalism. Report accurately and factually. And use images that don’t feed into the myths of diabetes. We can’t make it any easier for you – the Diabetes Australia Language Position Statement even has a handy table that is the most perfect guide for you to use when speaking/writing to and about people with diabetes.

I’m for listening to people with diabetes

If the voices of those of us living with diabetes are not the loudest in the conversation, something is wrong. People with diabetes have the answers a lot of the time, we just don’t get a forum to share them. But when we do, listen to us. You don’t get to challenge our personal experiences and tell us that we are wrong, or that things are getting better so we should be grateful, or that it could be worse. Listen and learn.

I’m for #LanguageMatters

The words we use and the way we use them shape attitudes and attitudes of those around us create our diabetes reality. When we have people using thoughtful words, backed up with thoughtful attitudes, supporting and encouraging us, we do better. And conversely when we hear words that are negative and blaming, we can be paralysed into inactivity. #LanguageMatters because it shapes how we see our own diabetes.

I’m for smashing stigma

Diabetes stigma sucks. It can be absolutely paralysing for some people, sending us into inactivity when it comes to dealing with our diabetes, fearing what people with think of, or say to us. Every word you say about diabetes affects us, so use words that don’t stigmatise.

I’m for #TypeAll…

…because we are stronger when we are united. It’s that simple. There are millions and millions of people with diabetes – we have critical mass. If we all came together demanding better care, better access, a stop to the blame and shame and stigma, imagine just how powerful we could be.

The theme of this year’s WDD is once again diabetes and the family, and while my own immediate family is a huge support, walking alongside my diabetes life, I want to broaden the definition of family to include every single person living with diabetes. You are all my family, and families work best when they stick together.

Next month, I’m rounding out what has been a really busy year of conferences at the IDF World Diabetes Congress. One of the talks I’m giving is on the experiences of women with diabetes when it comes to sex. (*I was going to call this post ‘Sex on stage’, but then wisely thought better of it.)

The symposium will include a session about men with diabetes and their experiences, and a talk given by a healthcare professional highlighting some research in the area. (Spoiler alert: there is not much research when it comes to women, sex and diabetes.)

For my talk, I want to not only draw on my own experiences, but also bring together what I’ve heard from other women living with diabetes. Whenever I’ve written here about this issue, (including here and here and here) I’ve received lots and lots of private messages as well as some post comments – women want to talk about it!

The main themes that seem to resonate time and time again are:

  1. There is very limited education and information when it comes to women with diabetes and sex, sexual function and sexual health
  2. Many (most?) women with diabetes have never had a HCP talk to them, or ask them questions about their sexual health – other than contraception and the importance of planning for pregnancy
  3. Many (most?) women believe that diabetes does impact on their sexual function, and those diagnosed after they were already sexually active report that diabetes absolutely does impact on sex
  4. Lots of women say that the visibility of diabetes (devices on bodies, scarring etc) makes them feel self-conscious and impacts how they feel about themselves and about sex.

I know that when I spend time with my good women friends with diabetes, talk about sex and how we feel about it, and our bodies, comes up. It used to take a couple of glasses of wine to get us comfortable enough to start the conversation, but these days, we launch straight in. Are we all chronic over-sharers, or are we just desperate to connect with others who get it and might have some tips and tricks to share? I think it’s the latter…although I think sometimes the former, too!

So, now is where you come in! If you are a woman living with diabetes (ANY type and duration of diabetes, any age), I would love to hear your experiences, including about discussions you’ve had with your HCP team about this issue. I’m also interested in any advice or information women have found useful. And if you are one of the women who has never had a conversation about it, or been told that diabetes does not impact on women’s sexual function, I want to hear from you too. Oh, and if you have any great resources, articles, blog posts or anything else you’d like women to know about, please share in the comments section.

You can comment on this post and use a pseudonym if you’d prefer to remain anonymous, or send me a private message here. If you could include your age and how long you’ve had diabetes, that would be great. I will be using quotes in my talk, but no names will be shared (unless you would like me to).

I was really pleased to see that this was a topic suggestion by a few people for the Living with Diabetes stream at the IDF Congress, because I truly believe we need to talk about diabetes and sex a whole lot more. It shouldn’t be a taboo subject, or one that people are embarrassed to discuss. And women need to be taken seriously when we say that diabetes does impact our sex lives.

Please help out – the more voices, the merrier. And I’ll do what I can to have the session live streamed so that we can continue the discussion beyond what happens in the Congress conference centre.


I am the Chair of the Living with Diabetes Stream at the International Diabetes Federation’s World Diabetes Congress which will be held in Busan in December 2019. My flights and accommodation, and conference registration have been paid for by the IDF. I am not receiving any payment to speak at the conference, or for my role as stream Chair.

Happy Diabetes Awareness Month! We don’t really celebrate it in Australia, reserving our energies and efforts and enthusiasm for World Diabetes Day. I always thought it was a US thing (where it’s called National Diabetes Awareness month or #NDAM), but it seems that more and more countries around the world are celebrating, and who am I to not jump on a bandwagon? Plus, as I write this, I’m in a café in SoHo New York, so joining the NDAM party makes perfect sense to me!

The concept of awareness raising of health conditions is a really interesting one and has puzzled me a little for some time. Plus, it can be fraught with a lot of potential landmines. When it comes to the huge issue of diabetes, we get into criticisms of awareness initiatives being too niche and ‘exclusive’ (such as this one and this one) or too broad.

In my role at Diabetes Australia, we do awareness raising all the time. Our main efforts are around National Diabetes week, and perhaps the campaign of which I’m most proud is the three-year drive highlighting the importance of diagnosing diabetes early for both T1 and T2 diabetes. I like that our campaigns have calls to action – they’re not airy-fairy ‘tell the world about how hard my life is with diabetes’, but campaigns that have meat on their bones, with a strong ‘why’ behind them.

Why do I think that is important? Because I honestly don’t think that there is appetite from people outside the diabetes world to truly understand the intricacies of day-to-day diabetes. I don’t have a clue what the day of a person living with a chronic condition such as MS or Parkinson’s is like. And I don’t think it is all that necessary for people not living with diabetes to understand what it feels like when my glucose levels are 25mmol/l.

With the month all of a few hours old, social media pages are already awash in blue. The enthusiasm on day one is a powerful force. But I wonder how far outside the diabetes echo chamber that force extends. Are we reaching people who don’t know anything about diabetes? And will it compel them to find out more? Or do they scroll by and not even really clock what they have seen, because perhaps the topic is not really all that relevant?

I am sure that this blog is primarily read by people who are in some way connected to diabetes, and I would expect more skewed towards people affected by type 1 diabetes. I guess that makes sense – when I read diabetes blogs, I want to hear and read about people whose experiences mirror my own.

I would never, ever regard what I am doing as awareness raising. I’m telling my story to people whose awareness of diabetes is already incredibly heightened.

So, it surprises me when events, activities and campaigns generally consumed by people already affected by diabetes are seen as awareness raising. How aware do we need to be? If you’re at an event where the people on stage are all people with diabetes telling their life story, I think you can be pretty sure that most, if not all, of the people in the audience with you either also have diabetes, have a loved one with diabetes or are a healthcare professional working in diabetes.

Diabetes tweetchat contributors are always people affected by diabetes; webinar viewers are too. Sure, participants may learn something new, but has the cause of diabetes been elevated to new people?

I am all for events and activities that celebrate people with diabetes and give us a platform to share our stories. But I think we have to be sensible when we think of what they are actually achieving. I listen to diabetes podcasts and read diabetes blogs. I see all of this as a form of peer support – a way to connect with my tribe. It makes sense to me to use the limited time and mental bandwidth I have to enhance my own diabetes.

I think that awareness raising initiatives – whether it be awareness months or weeks or days, or smaller events – usually serve the community that they are speaking about. There is nothing wrong with that. In fact, there are huge benefits. Learning from others as they offer up wisdom of their tips and tricks for navigating the difficult, mundane or even amusing aspects of diabetes is brilliant. It can be validating (‘Oh, I’m not the only one who does <enter non-compliant behaviour>’) and it can help us remember that we don’t walk this diabetes path alone.

This is how I have come to see these sorts of social-based activities. Awareness raising – to those unaware of diabetes? Maybe not. But I still believe that any opportunity to hear the voice of people living with diabetes is a good one. And any change to connect with our tribe, to feel like something bigger than our own diabetes world, is great.

So, this November, as my socials continued to be flooded in blue, I’ll be thinking of it as diabetes connections month and am looking forward to seeing how my diabetes tribe around the globe is talking about their own diabetes. We’re already diabetes aware enough!

More than happy just raising a cup of coffee!

Two years ago, I walked off the stage at the inaugural ADATS event feeling very shaken. I’m an experienced speaker, and regularly have presented topics that make the audience feel a little uncomfortable. I challenge the status quo and ask people to not accept the idea that something must be right just because ‘that’s how it’s always been done’. Pushing the envelope is something that I am more than happy to do.

But after that very brief talk I gave back in 2017, a mere three months after I started Looping, I swore I would never speak in front of a healthcare professional audience again.

That lasted all of about two months.

In hindsight, I was more than a little naïve at how my enthusiasm about user-led technologies would be received. I can still remember the look of outright horror on the face of one endo when I cheerfully confirmed:‘Yes! Any PWD can access the open source information about how to build their very own system. And isn’t that brilliant?!

Fast forward to last Friday, and what a different two years makes! The level of discomfort was far less, partly because more than just a couple of people in the room knew about DIYAPS. In the intervening years, there have been more talks, interviews and articles about this tech, and I suspect that a number of HCPs now have actually met real-life-walking-talking loopers. Plus, Diabetes Australia launched a position statement over a year ago, which I know has helped shape discussions between HCPs and PWDs.

I’ve gotten smarter too. I have rejigged the words I use, because apparently, #LanguageMatters (who knew?!), and the word ‘hack’ scares the shit out of people, so I don’t use it anymore. (Plus, it’s not really accurate.) And, to protect myself, I’ve added a disclaimer at the beginning of my talk – a slide to reinforce the sentiment that I always express when giving a talk about my own life with diabetes, accentuating that I am speaking about my own personal experiences only and that I don’t in any way, shape or form recommend this for anyone else. (And neither does my employer!)

I framed my talk this time – which had the fabulously alliterative title ‘Benefits, Barriers and Burdens of Diabetes Tech’ by explaining how I had wanted to provide more than just my own perspective of the ‘three B’s’. I am but one voice, so I’d crowd sourced on SoMe for some ideas to accompany my own. Here’s just some of the responses.

(Click to enlarge)

And this:

One of the recurring themes was people’s frustrations at having to wade through the options, keep up with the tech and customise (as much as possible) systems to work. And that is different for all of us. One person’s burden is another person’s benefit. For every person who reported information overload, another celebrated the data.

What’s just right for me is not going to be just right for the next person with diabetes. So, I used this slide:

I felt that the story of Goldilocks and the Three Bears was actually a really great analogy for diabetes tech. Unfortunately, my locks are anything but golden, so I needed a little (basic and pathetic) Photoshop help with that.

In this fairy tale, Goldilocks is presented with things that are meant to help her: porridge for her hunger, a seat to relieve her aching legs and then a bed to rest her head after her busy day. But she has to work through options, dealing with things that are not what she wants, until she finds the one that is just right.

Welcome to diabetes technology.

On top of working out what is just right for us, we have to contend with promises on the box that are rarely what is delivered to us. Hence, this slide:

Apart from the Dex add circled in red, all the other offerings are ‘perfect’ numbers, smack bang in the middle of that 4-8 target that we are urged to stay between. These perfect numbers, obviously belonging to perfect PWD with their perfect BGLs, were always completely alien to me.

A selection of my own glucose levels showed my reality.

I explained that in my search for finding what was ‘just right’, I had to actually look outside the box. In fact, for me to get those numbers promised on the box, I had to build something that didn’t come in one. (Hashtag: irony)

Welcome to Loop! And my next slide.

And that brings us back to two years ago and the first time I spoke about my Looping experience in front of healthcare professionals. It was after that talk, during a debrief with some of my favourite people, that this term was coined:

Funny thing is, that I am now actually the very definition of a ‘compliant’ PWD. I attend all my medical visits; I have an in-range A1c with hardly any hypos; I am not burnt out. And I have adopted a Goldilocks approach in the way I do diabetes: not too much (lest I be called obsessive) and not too little (lest I be called disengaged), but just right.

It turns out that for me to meet all those expectations placed on us by guidelines and our HCPs, I had to do it by moving right away from the things there meant to help us. The best thing I ever did was start Loop. And I will continue to wear my deliberate non-compliance as a badge of honour and explain how it is absolutely just right for me!

My first endocrinologist was a really nice man. He was very kind in the way that he acknowledged that I was dealing with something quite scary – a new diagnosis of type 1 diabetes.

I remember he was nice. In fact, when people asked me what my new doctor was like, it is highly likely that I actually used that word to describe him.

What I remember more was the way that he told me about diabetes-related complications, and the way that he told me that if I didn’t look after myself, and follow his instructions to the letter, that I would get those complications. If I was a good girl and did as I was told, I would be right. If I didn’t, every one of those terrifying, horrible, distressing complications would occur and it would be my fault.

Now, he didn’t say this in an ‘un-nice’ way; he wasn’t mean, he wasn’t cruel, he didn’t yell. He was saying it as if it was an absolute, and I quickly came to understand that being compliant was what was expected, and that there was a good and bad way to behave in diabetes, and that resulted in good and bad numbers. If I did what he said, I was good; if I didn’t, I was bad. And if I was bad, terrible things would happen and I would have no one to blame but myself.

That was twenty-one and a half years ago, and I can still hear those words in my head. The language he used set me on a course of not coping with my diagnosis and feeling intense fear about my future – a fear that sometimes paralysed me into inaction.

This week, there has been discussion on Twitter about what the #LanguageMatters movement is all about. It started with this tweet from a diabetes consultant in the UK, which suggests that it is ‘..mostly about being nice…’.

Eight years ago, when Diabetes Australia launched the first language position statement, the response from many was that this was not an important issue and that perhaps we should put our efforts into other things; things that matter. This was seen as a little bit of fluff that was a waste of time. It’s political correctness gone mad, was the reaction from many.

We’ve become smarter at showing the evidence to support just how destructive words and language can be. We hear stories from people who explain how damaging language resulted in them not seeking help when needed, and how the fear of being blamed kept them away from their healthcare team. We can show that diabetes gets fewer research dollars; that it’s harder to get people to put their hands in their pockets to donate to a diabetes charity, and that the general community does not understand just how serious diabetes is.

The timing of things is interesting, and it seems that last night someone on the TV show The Great British Bake Off referred to a dish as ‘diabetes on a plate’. The host’s reference to the sugary confection in that way wasn’t about him not being nice. It was about him using a phrase that has been thrown around by many for years, because it is accepted that diabetes is something to make fun of.

Now sure, the way people responded to this incident could be termed as nice and not nice. Nice would be ‘Please don’t refer to my health condition like that’; not nice would be ‘Don’t be an arse’. Obviously, I lean towards the latter. (Also, not especially nice is using an example like this to explain the different types of diabetes, because it is not relevant to the discussion and only adds stigma to type 2 diabetes. Don’t do that!)

As I read the tweets responding to this tired ‘joke’ from people in the diabetes community, what I saw was not people urging the TV host to be nice. It was for him to understand the seriousness of diabetes, to stop shaming people with diabetes, to not fuel the misconception that sugar causes diabetes, to not make diabetes a punchline.

People make diabetes ‘jokes’ because the words and language used around diabetes for years has given them permission to do so. And with that, attitudes were formed and the construct that diabetes is self-inflicted and free game for comedians and TV hosts became accepted.

And that’s where we are now and what we have to undo.

Perhaps part of the problem is that we don’t have an ‘ist’ or ‘ism’ word that we can attach to the language matters movement. We understand that when we challenge racist or sexist conduct, we are not asking people to simply ‘be nice’. We are trying to make a culture shift away from such damaging attitudes and to change behaviours. When I call out a bloke for making a sexist comment, I’m asking him to reconsider the way he thinks about women, change his behaviour and be respectful. I’m not asking him to ‘be nice’. I’m asking him to stop being sexist.

When someone makes a comment about someone based on the colour of their skin or the country they were born, we don’t dismiss it as them not being nice. We (rightly) expect them to stop that rhetoric because it is wrong and no acceptable.

So, I’m making up a word (and I hate made up words…). If you use words and language that judges, shames, blames, and stigmatises people with diabetes, you are being diabetesist. Diabetesism is not okay and should not be tolerated, and we need to challenge people behaving in that way. Perfectly nice people could still be diabetesist; their attitudes are long-held and seemingly socially acceptable. It’s what they have heard all their lives. We need them to stop doing that.

Here’s the thing: I don’t actually consider myself as being a particularly nice person a lot of the time. Nice people are agreeable, and don’t challenge others or their ideas; they accept them. They don’t call people out on Twitter. They’re not the person who rocks the boat. I am the boat rocker, and I do that because I believe that there are institutional, systematic problems that need to be changed in diabetes and diabetes care, and one of those is the way that the language used around diabetes.

So, back to where this all began and this tweet. I agree that berating HCPs is not the way to get the message through. #LanguageMatters is not only looking at HCPs attitudes and behaviours, anyway. My strongest criticism has been aimed squarely at the media and industry. I also believe that it works best when all stakeholders are involved.

But while I accept that there are different approaches, I don’t accept – and really don’t appreciate – that all the work, the research, the education and the efforts about this issue can be distilled into the concept of good manners and niceness.

I also believe in taking a harder line. That doesn’t mean haranguing or being aggressive. But it does mean understanding that there is a (real or perceived) power imbalance in healthcare, and those with influence should be held to account when it comes to the way they speak to and about people with diabetes. It means calling out HCPs and researchers when they stand up at conferences use language that hurts us by reinforcing wrong attitudes; correcting the media when they get it wrong, and calling out industry when their marketing teams misfire.

And I also believe that this is personal. Living with diabetes is not a bit of ‘fun stuff’ or something that we chose to do. It is incredibly personal for me and every single person with diabetes who has been made to feel not enough, or blamed or shamed, or judged or mocked due to beliefs about diabetes – beliefs that have been formed and accepted over time because of the language and attitudes about our health condition. The concepts of non-compliance, of good and bad numbers, of ‘bringing this on myself’, of ‘diabetes on a plate’, of grading A1cs have all been thrown at me, and affected me in ways, varying from feeling a little annoyed right through to deciding diabetes care was an exercise in futility so I was simply not going to bother anymore.

That is why #LanguageMatters and I would ask – and urge – everyone working in this space to listen to those of us living with diabetes, hear us. And sit down and learn. Sure, we can all be nice, because being nice is a good thing to aim for (and I promise that I will endeavour to do better there, too), but accept that language matters much, much, much more than that.

More on this

Read Melinda Seed’s post on this very issue.

My Twitter thread.

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