I am all for consumer engagement. ‘Ask people what they need,’ I say all the time. ‘Give the people want they want!’ I implore audiences at conferences. ‘By consulting, you get buy in,’ I promise in meetings.

And then, what happens? People are asked. There is a public consultation. There is buy in. And the result?

This. This is the result.

This is why we can’t have nice things!

Thanks to Melissa Lee for posting the link on Facebook earlier today. I was laughing so hard I had to close my office door to hide the tears rolling down my cheeks.

P.S. Regardless, I am still a huge advocate for consumer engagement.

P.P.S. My vote is actually for RRS Pingu.

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